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Shipping & Delivery Info

MyMediMart.com offers a quick and secure shopping experience.

Most items are in stock for immediate shipment and delivery. For the speediest delivery, items are shipped from the closest in-stock warehouse. Most orders are typically delivered within 24-48 hours from when you place your order using your selected shipping method. Some orders may be shipped from various stocked warehouses and thus be delivered in more than one box and/or on different days. Rest assured this will not affect your shipping charges.

For orders placed on business days before 2:00pm Eastern Standard Time, every attempt will be made to ship out on the same day. Please note that transit times do not include weekends. Please make sure that you provide a correct address or you will incur the $5.00 address correction charge from UPS for ground shipments and $10 for expedited shipments.

In the unlikely event that an item is out of stock, on backorder or needs to be special ordered, items will ship separately as soon as the item becomes available. Product substitutes will be offered, whenever possible. If we are unable to fulfill the order, you will be promptly refunded.

Orders typically ship via UPS or FedEx ground though some are delivered via USPS or freight company. Additional fees may apply for the following States and Territories: AK HI AS FM GU MH MP PW PR VI.

Expedited (Next Day Air, Second Day Air, or 3 Day Select.) shipping is available for an additional fee. Contact our sales team at: 1.870.569.6334 or order@mymedimart.com for complete details. Expedited shipping is only available for delivery on Monday thru Friday not including legal holidays. Delivery option refers to the time it takes for your order to arrive after it has shipped - it does not include the time it takes us to process and have your order prepared for shipment. By placing an 'Expedited Shipping' request you herby authorize MyMediMart.com to charge your credit card for any additional charges required to accommodate your request.

We are not liable for any lost shipments that occurred due to customer error. Delivery to a non-existent address is the responsibility of the purchaser. Please make certain that all customer’s related information is entered correctly upon submitting your order.

Tracking numbers are usually updated within 1 - 2 business days upon shipment of your order in your account. Items may sometimes arrive prior to your receiving the tracking information.

Products ordered and subsequently refused by a customer at their address, three failed delivery attempts or returned without contacting us for a Return Merchandise Authorization (RMA) number will automatically incur a 35% restocking fee.

Shipment boxes that arrive with damage should be signed for as damaged and refused and our Customer Support department must be promptly notified of such.

Merchandise errors must be reported within 24 – 48 hours of delivery. Upon arrival of your shipment, please ensure the contents of your package immediately and report any discrepancies or damages.

 

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